FAQ

We currently accept payments only through Stripe.

Stripe is a popular and secure payment system which accepts payments through Visa, MasterCard, and American Express credit cards.

A Stripe account is not required in order to make a payment. Simply enter your payment details into Stripe's secure browser application, and the payment will be processed normally.

If, after your first lesson with Luca (and before your second lesson) you are not satisfied with your purchase, you may request a refund for the full purchase amount of your five-lesson package.

Full refunds will only be available before the second lesson in the five-lesson package takes place. See above for details.

Cancellations are only permitted if the lesson is cancelled at least one full day (24 hours) before the scheduled meeting time. Cancellations within the aforementioned 24-hour period will not be permitted, and the lesson will be considered paid, regardless of attendance.

If Luca needs to cancel a class himself, he will notify you at least two full days (48 hours) before the scheduled meeting time. If Luca must cancel within the 48-hour period prior to the lesson, you will not be charged for the cancelled class, and Luca will provide you with one additional class, completely for free.

To have a lesson with Luca, you will need a computer with Internet access, a webcam, and a microphone. Your computer must be capable of running  Skype or Google Meet with minimal difficulty.

Luca conducts his coaching sessions through either Skype or Google Meet. If you do not have access to these programs, or cannot run them on your computer or mobile device, please contact our support team so we can address your situation directly. 

Luca uses his camera and microphone for all sessions, and encourages all of his students to do the same.

If, for some reason, you are not comfortable appearing on camera, you may request to attend the lesson with your camera off. Keep in mind, however, that use of a camera aids learning in specific types of classes, particularly those involving pronunciation and articulation training.

During the booking process, you will be presented with a form that will ask you for all information that will be necessary for Luca to conduct the class, including your Skype ID and email address. This form must be completed prior to any session or package payment.

With your permission, Luca will record the audio (NOT VIDEO) of every session, and send it to you after the session is complete. This recording will be for your review purposes only, as a reference and study tool. Additionally, Luca will send you any lessons, text files, pdfs, and other media that he believes are relevant to your individual study plan.

Luca will create a Google Doc specific for your coaching sessions, where he will write all the instructions and where you can write all you do, your progress and your comments. The Google Doc will be available for you at all times. Session-specific audio will only remain available for 7 days, via WeTransfer.

Any coaching session content shared between you and Luca is intended for your personal, non-commercial use only.

Luca will assign you a “mission” at the end of each session. Each mission is intended to reinforce and build upon the lesson content and skills developed during the coaching session. Each mission you receive will be expected to be completed prior to the next session. However, no penalties will be given for not completing missions. 

No footage or audio of example classes is currently available, though we’re working hard to provide you with some in the future. If you wish to be updated when these example sessions are available, please subscribe to our mailing list. 

Yes, Luca will give you coaching sessions directly. 

At the moment, Luca Lampariello is the only coach available for booking at Lampariello Language coaching. However, depending on your needs or learning goals, Luca may recommend you to other coaches outside of our organization who would better suit your objectives.

No completion certificates are currently available, though we’re working on developing some in the future. Stay tuned, and subscribe to our email list for future updates. 

At the moment, all of Luca’s course offerings consist of one-on-one classes only. Learners who have not paid the session price may not attend. 

Luca can help you learn all the languages that Luca currently speaks: Italian, English, French, Spanish, German, Dutch, Swedish, Russian, Portuguese, Mandarin Chinese, Japanese and Polish.

Luca has given coaching lessons to students learning languages he doesn’t know, such as Vietnamese. A coach, in fact, can train a student in any language, although knowing the student’s target language is definitely a plus. 

It depends on your language abilities and the kind of lesson(s) you book. Luca has given and is able to give specific coaching lessons in Italian, English, French Spanish, German, and Russian. If the lessons are intended solely as speaking practice (no language learning instruction) , he can speak in all the languages he has under his belt (Italian, English, French, Spanish, German, Dutch, Swedish, Russian, Portuguese, Mandarin Chinese, Japanese and Polish)

If you speak a language that Luca does not, and would still like lessons from Luca, please contact our support team directly, and we will do what we can to address your situation.

At the moment, Luca offers exclusively one-on-one lessons. If you’re interested in group lessons and would like to be updated on related developments, please contact us directly and/or subscribe to our email list. 

Luca is available to provide coaching and/or consulting for working professionals and businesses who need specific language training. For more information, contact our support team directly. 

Language coaching certifications through Lampariello Language Coaching are not currently available at this time. For more information or updates, please contact our support team directly or subscribe to our mailing list.